TextWarden

Privacy Policy

Last updated: 5 August 2026

1. About Textwarden

Textwarden is operated by Next Pulse B.V., Arthurweg 61, 3071 MH Rotterdam, the Netherlands, registered with the Dutch Chamber of Commerce under number 88348784.

Next Pulse B.V. is responsible for the processing of personal data described in this policy. Throughout this policy, we refer to the service as Textwarden.

Questions about privacy can be sent to info@textwarden.com.

2. Information we process

Depending on how you use Textwarden, we may process:

  • your email address;
  • billing and payment information;
  • domains, URLs and sitemaps submitted for scanning;
  • findings and relevant text snippets produced during scans;
  • messages and information you send to our support team;
  • browser, requested URL, error and diagnostic information; and
  • information about the delivery, opening and use of links in service emails.

Textwarden does not retain IP addresses or login activity as part of its own application records. Security and infrastructure providers may nevertheless process technical identifiers where necessary to provide their services.

3. How we use information

We process information to:

  • create and manage your account;
  • provide website scans and display the results;
  • process subscriptions, payments and invoices;
  • send service-related communications;
  • answer questions and provide support;
  • prevent abuse and protect the security and reliability of Textwarden;
  • troubleshoot, evaluate and improve the service; and
  • meet our legal and administrative obligations.

We process this information where it is necessary to perform our agreement with you, comply with a legal obligation or pursue our legitimate interests in operating, securing and improving Textwarden.

4. Website scans and service improvement

Textwarden accepts domains, URLs and sitemaps and may scan all publicly accessible pages found within the submitted scope. Public website content can contain personal data.

We store only findings and relevant text snippets, rather than complete copies of webpages. Findings and snippets are retained for no more than 90 days.

We may use retained snippets to troubleshoot, evaluate and improve Textwarden, including our own text-analysis models and validation methods. When snippets are used for these purposes, they are separated from the customer account, domain and URL.

External language-processing and text-analysis providers may process relevant website text where necessary to provide the service. They are not permitted to use this content to train or improve their own models.

When Textwarden processes personal data found on a website at a customer’s instruction, the customer generally determines the purpose and scope of the scan. Textwarden then acts as a processor under the data-processing provisions included in our service terms.

5. Deletion and retention

You can delete findings and snippets from your account. Deleted information is removed from active systems without undue delay and may remain in backups for up to 14 days.

Other retention periods are:

  • technical, diagnostic and error information: up to 7 days;
  • support correspondence: up to 1 year;
  • account information: for as long as the account remains active and for a reasonable period after closure where needed to resolve disputes or meet legal obligations; and
  • invoices and required accounting records: generally 7 years.

Information may be retained longer where this is necessary to establish, exercise or defend legal claims or comply with a legal requirement.

6. Service providers

Textwarden uses selected providers to operate the service, including:

  • Hetzner for hosting and infrastructure;
  • Mollie for payment processing;
  • Moneybird for invoicing and bookkeeping;
  • AhaSend for transactional email;
  • Grafana and Sentry for monitoring and error analysis;
  • Cloudflare Turnstile to prevent automated abuse; and
  • external language-processing and text-analysis providers.

These providers receive only the information reasonably necessary to perform their services. We may also disclose information to professional advisers or public authorities where legally required.

Textwarden does not sell personal data.

Some providers may process information outside the European Economic Area. Where required, Textwarden uses an applicable transfer mechanism, such as an adequacy decision or approved contractual safeguards.

7. Payments and communications

Payments are handled by Mollie. Mollie processes the payment information needed to complete and administer your payment under its own privacy policy.

Transactional emails are sent through AhaSend. We may record whether these emails are delivered, opened or clicked to monitor delivery and improve our service communications.

8. Cookies

Textwarden uses only functional cookies and similar browser storage required for matters such as login sessions, security and remembering preferences.

We do not use advertising cookies or cookies intended to track visitors across unrelated websites. Disabling functional cookies may prevent parts of Textwarden from working correctly.

9. Security

Textwarden uses appropriate technical and organisational measures to protect personal data, including encrypted connections, access restrictions and measures intended to prevent unauthorised access or misuse.

No online service can guarantee absolute security.

10. Your rights

Depending on the circumstances, you may have the right to:

  • access your personal data;
  • correct inaccurate information;
  • request deletion or restriction of processing;
  • receive certain information in a portable format;
  • object to processing based on legitimate interests; and
  • withdraw consent where processing is based on consent.

Requests can be sent to info@textwarden.com. We may ask for information needed to verify your identity.

Where a request concerns personal data contained in a website scanned on behalf of a customer, the request may need to be handled by that customer as the responsible controller.

You may also submit a complaint to the Autoriteit Persoonsgegevens, the Dutch data protection authority.

11. Changes

We may update this privacy policy when Textwarden or its data-processing practices change. The latest version will be published on this website with its effective date.

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